Outsider's Insight: Your Questions Answered.

You may, or may not (unlikely), have seen that we’ve launched a brand new service to boost the performance of your website. It’s a free service, available to all, delivered by TQ’s very own Design Lead, Ryan. We’re proud to present Outsider’s Insight, our free high-level UX audit that’s far from your standard tick-box audit.

How is it different to other audits?

We’re glad you asked. Outsider’s Insight is a comprehensive audit that’s completely bespoke to your business and website. Before we get going, we ask you to provide some key information about your site’s purpose, your audience, your product and your ambitions. We’ll also give you the chance to tell us any frustrations. This ensures the recommendations we give are suitable for your business.

But it doesn’t stop there. Your result isn’t delivered to you in pre-scripted segments like a bad jigsaw puzzle. If we’re going to do something, we like to do it properly here at TQ. With Outsider’s Insight you can expect to receive a 10-minute video from Ryan talking you through his recommended changes whilst showing you where they apply on your site; because no one likes flicking between tabs do they? Ryan will also explain the reasoning behind his recommendations, so you can apply best practice moving forward too.

Why are you doing this for free?

We’re a team of really passionate individuals, we all love what we do and this offering was built from that. We love the community we work in and if we can help more businesses by sharing a little of Ryan’s knowledge, then it’s a no-brainer for us. I guess you could call it tech for good, but really, it’s just our way of giving something back to say thank you for the support we’ve received over the past (almost) decade. That being said, we do have to limit the amount of audits we can do, our clients need some of Ryan’s time too!

Are there any expectations after the audit?

Absolutely not. As we say, this is just our way of giving something back. However, we do expect you to take 5-10 minutes to complete the questions around your business and website before you submit your request for an audit. This allows us to give you something bespoke which will genuinely guide you towards your goals.

Will I need to hire you to complete all the recommendations?

Not to sound like a broken record, but absolutely not. The audits we have delivered so far have included some quick fixes that anyone with website access should be able to complete, alongside some more comprehensive changes that you’ll need your developer to do. Following the initial audit, we’re more than happy to talk you through anything you have questions about. Of course, if you would like to work with us, we’re happy to have a chat.

How do I sign up?

Simply head to the menu and click “Outsider’s Insight – Free UX Audit”. Once on the page you’ll see Ryan explaining exactly what this service includes. If you can’t wait to get started just scroll down, fill in the form, tick the box and click submit. Then grab yourself a celebratory cuppa because something good will be arriving in your inbox in the next week.